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MISTRYS GROUP · EFFECTIVE NOVEMBER 8, 2026

Terms of Service

ShowroomSnap is operated by Mistrys Group. These terms apply when you use our website or purchase vehicle photography credits. Contact amistry@mistrysgroup.com with questions.

Your account

You must be at least 18 and authorized to act for any business you represent. Keep your sign-in secure and provide accurate account and billing information. Do not share accounts to bypass introductory pricing, misuse promotions, upload unlawful content, or interfere with other users or the service. We may restrict accounts for abuse, nonpayment, or security concerns.

Vehicle credits and pricing

One credit covers photography for one vehicle, including that vehicle’s photos; it is not a charge per photo. Each account’s first ten vehicle credits cost $5 each. Additional vehicle credits cost $20 each. Mixed purchases use both rates as applicable. Credits are tied to your account and cannot be exchanged for cash or transferred to another account. Any stated technical limits will be shown before processing.

Applicable tax and any eligible, disclosed credit-card surcharge are shown before payment. Stripe processes payments. Do not enter card details into a support message. Credit purchases are one-time purchases with no recurring subscription. Credits are added after confirmed payment. Promotions apply only under their displayed conditions.

Your photos and AI results

Upload only photos you own or are authorized to use. You retain your rights in your uploaded photos and grant us permission to process them to provide the requested service. Do not upload sensitive personal documents or images of people without appropriate permission.

AI can change vehicle details or produce inaccurate results. Review every result before using it in an advertisement or listing. You are responsible for accurate descriptions and required disclosures. Do not use edited photos to misrepresent condition, hide damage, or imply nonexistent equipment. We do not guarantee a particular visual result or increased sales.

Free demos are previews without a download feature. Availability of customer processing and downloads is indicated in the studio; a prepared example is not a processed version of your upload.

Failures, refunds, and cancellation

If vehicle processing fails without producing a usable result, contact us so we can investigate and restore the affected credit. Do not purchase additional credits to work around a failed job. Requests for refunds of unused credits are reviewed individually. Email your account email and receipt number to support. We will explain the decision; statutory consumer rights remain unaffected.

Availability and responsibility

We may maintain, update, or temporarily interrupt the service. To the extent permitted by law, the service is provided as available without a guarantee of uninterrupted operation or error-free AI output. We are responsible for our obligations under applicable law; these terms do not exclude rights or liabilities that cannot legally be excluded. Contact support promptly about a billing or processing dispute so we can try to resolve it.

Changes

We will post changes here with an updated effective date and give notice of material changes affecting existing purchases. Changes do not retroactively change the price of completed purchases. See our Privacy Policy for how we handle information.